Water Damage Guidelines - A What To Do List

Critical Moments - 10 minute call back - Our Service Pledge

• If possible, locate and stop the source of water. be careful, floors will be slippery.
• Document with notes and pictures if possible.
• Call your water damage restoration professional and insurance agent promptly.
• Avoid surfaces touched by sewer water. Consider them toxic.
• Begin clean up and drying promptly to avoid bacteria and other secondary moisture problems.
• Furniture, art, valuables, etc., -remove as much of it as possible to safe, dry locations.
• Remove wet fabrics and dry them as soon as possible. Hang furs and leather goods to dry separately at room temperature or in sunlight.
• Place wood blocks, plastic wrap or aluminum foil under furniture legs to prevent staining of carpet from casters, metal pads, etc.
• Remove oriental rugs or other 'throws' from on top of wet wall to wall carpeting.
• Wipe furniture dry.
• Remove as much water as possible by mopping and blotting. Do not use household vacuum to remove water.
• Open furniture drawers, closet doors, or luggage to help drying.
• Lift draperies off carpet and pin up or loop them over a coat hanger and hang them from the rod.
• Prop up wet furniture cushions so that they can dry evenly. Check for possible bleeding.
• Punch small holes in sagging ceilings to drain water, catch it in pans and remove it from the building.
• Remove damp books from shelves and take them to a dry room. Spread them out to help them dry. If possible, run a dehumidifier nearby to keep the moisture level in the room from becoming too high to dry the material effectively.
• In cold weather leave heat on. In hot weather use central air conditioning.
• Avoid electrical shock. Do not use appliances while on wet carpets or floors, especially concrete floors.